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Panasonic Digital Business System - Operating Instructions
March 1997 Issue 24
63
Manager Secretary Groups
Manager secretary groups, also called call coverage groups, are a variation on hunt groups and call forwarding.
There are sixteen manager secretary groups which can be configured via system programming at installation ,
further changes require reprogramming by a suitable qualified engineer. Each group consists of eight member
extensions two secretary and six manager extensions. Not all positions in a group need be used.
An extension can only belong to one coverage group or one hunt group.
When a group is set up call coverage is activated by a manager extension setting call forward to a secretary
extension. Calls for the manager are then answered by the secretary and can be passed, by the secretary to the
manager. When the secretary passes a call to the manager when the extension is busy call waiting will be
generated at the manager extension and the secretary extension will hear ringing tone. If the manager extension
has set DND , no tone is generated and the secretary extension will receive busy tone.
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