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© Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2011.
Unauthorized copying and distribution is a violation of law.
Order No: PHAAM1111087C1
Indoor Unit Outdoor Unit
CS-E9NKUAW
CS-E12NKUAW
CU-E9NKUA
CU-E12NKUA
Please file and use this manual together with the service manual for Model No. CU-2E18NBU, Order No. PHAAM1111120A1.
TABLE OF CONTENTS
1. Safety Precautions.............................................3
2. Specification .......................................................5
3. Features ..............................................................8
4. Location of Controls and Components ...........9
4.1 Indoor Unit....................................................9
4.2 Outdoor Unit.................................................9
4.3 Remote Control ............................................9
5. Dimensions.......................................................10
5.1 Indoor Unit..................................................10
5.2 Outdoor Unit...............................................11
6. Refrigeration Cycle Diagram...........................12
7. Block Diagram ..................................................13
8. Wiring Connection Diagram............................14
8.1 Indoor Unit..................................................14
8.2 Outdoor Unit ...............................................15
9. Electronic Circuit Diagram ..............................16
9.1 Indoor Unit..................................................16
9.2 Outdoor Unit ...............................................17
10. Printed Circuit Board .......................................18
10.1 Indoor Unit..................................................18
10.2 Outdoor Unit ...............................................20
11. Installation Instruction.....................................21
11.1 Select the Best Location ............................21
11.2 Indoor Unit..................................................22
11.3 Outdoor Unit ...............................................26
12. Operation Control.............................................29
12.1 Basic Function............................................29
12.2 Indoor Fan Motor Operation.......................30
PRECAUTION OF LOW TEMPERATURE
In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the products dealt with in this service information by anyone else could result in serious injury or death.
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© Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2011. Unauthorized copying and distribution is a violation of law. Order No: PHAAM1111087C1 Indoor Un

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10 5. Dimensions 5.1 Indoor Unit

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12 6. Refrigeration Cycle Diagram

Strany 5 - 2. Specification

13 7. Block Diagram

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14 8. Wiring Connection Diagram 8.1 Indoor Unit

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15 8.2 Outdoor Unit

Strany 8 - 3. Features

16 9. Electronic Circuit Diagram 9.1 Indoor Unit

Strany 10 - 5. Dimensions

18 10. Printed Circuit Board 10.1 Indoor Unit 10.1.1 Main Printed Circuit Board

Strany 11 - 5.2 Outdoor Unit

19 10.1.2 Power Printed Circuit Board 10.1.3 Indicator Printed Circuit Board

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2 12.3 Outdoor Fan Motor Operation ...31 12.4 Airflow Direction...31 12.5 Quiet Operation (

Strany 13 - 7. Block Diagram

20 10.2 Outdoor Unit 10.2.1 Main Printed Circuit Board

Strany 14 - 8. Wiring Connection Diagram

21 11. Installation Instruction 11.1 Select the Best Location 11.1.1 Indoor Unit  Do not install the unit in excessive oil fume area such as kitche

Strany 15 - 8.2 Outdoor Unit

22 11.2 Indoor Unit 11.2.1 How to Fix Installation Plate The mounting wall shall be strong and solid enough to prevent if from the vibration. T

Strany 16 - 9.1 Indoor Unit

23 11.2.3 Indoor Unit Installation 11.2.3.1 For the right rear piping 11.2.3.2 For the right bottom piping 11.2.3.3 For the embedded piping

Strany 17 - 9.2 Outdoor Unit

24 11.2.4 Connect the Cable to the Indoor Unit 1. The inside and outside connection cable can be connected without removing the front grille. 2.

Strany 18 - 10. Printed Circuit Board

25 11.2.5 Wiring Stripping and connecting requirement 11.2.5.1 Cutting and flaring the piping 1 Please cut using pipe cutter and then remove the

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26 11.3 Outdoor Unit 11.3.1 Install the Outdoor Unit  After selecting the best location, start installation according to indoor/outdoor unit instal

Strany 20 - 10.2 Outdoor Unit

27 11.3.2.3 Connecting the piping to outdoor multi Decide piping length and then cut by using pipe cutter. Remove burrs from cut edge. Make flare aft

Strany 21 - 11. Installation Instruction

28 8. Mount valve caps onto the 2-way valve and the 3-way valve. o Be sure to check for gas leakage. 11.3.3.1 Connect the Cable to the Outdoor U

Strany 22 - 11.2 Indoor Unit

29 12. Operation Control 12.1 Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operation mode as

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3 CAUTION WARNING WARNING 1. Safety Precautions  Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing.  Electrical work

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30 12.1.4.2 Automatic Operation  This mode can be set using remote control and the operation is decided by remote control setting temperature, remot

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31 [Heating] o According to indoor pipe temperature, automatic heating fan speed is determined as follows.  Feedback control o Immediately after

Strany 26 - 11.3 Outdoor Unit

32 12.4.2 Horizontal Airflow The horizontal airflow direction louvers can be adjusted manually by hand. 12.5 Quiet Operation (Cooling Mode/Cooling

Strany 27 - 11.3.2.4 Gas Leak Checking

33  Control contents o Fan speed auto  Indoor FM RPM depends on pipe temperature sensor of indoor heat exchanger. Auto fan speed is changed from n

Strany 28 - 11.3.3.2 Piping Insulation

34 12.10 Indication Panel Note:  If POWER LED is blinking, the possible operation of the unit are Hot Start, during Deice operation, operation

Strany 29 - 12. Operation Control

35 13. Operation Control (For Multi Split Connection) During multi split connection, indoor unit’s operation controls are same with single split conn

Strany 30 - 12.1.4.2 Automatic Operation

36 13.4 Automatic Operation  This mode can be set using remote control and the operation is decided by remote control setting temperature, remote co

Strany 31 - 12.4 Airflow Direction

37 14. Protection Control 14.1 Protection Control For All Operations 14.1.1 Restart Control (Time Delay Safety Control)  The compressor will

Strany 32 - 12.4.2 Horizontal Airflow

38 14.1.5 Compressor Overheating Prevention Control  Instructed frequency for compressor operation will be regulated by compressor discharge tem

Strany 33 - 12.9 Auto Restart Control

39 14.2.2 Cooling Overload Control  Pipe temperature limitation / restriction. o Detects the outdoor pipe temperature and carry out restrictio

Strany 34 - 12.10 Indication Panel

4 CAUTION 19. During installation, install the refrigerant piping properly before run the compressor. (Operation of compressor without fixing refriger

Strany 35 - 13.3 Heating Operation

40 14.2.6.2 Outdoor Air Temperature Control  The maximum current value is regulated when the outdoor air temperature rise above 57.2°F in order to

Strany 36 - 13.8 Indication Panel

41 15. Servicing Mode 15.1 Auto Off/On Button 1 AUTO OPERATION MODE The Auto operation will be activated immediately once the Auto OFF/ON button i

Strany 37 - 14. Protection Control

42 Press Auto OFF/ON button to toggle remote control receiving sound. - Short “beep”: Turn OFF remote control receiving sound. - Long “beep”: Turn O

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43 16. Troubleshooting Guide 16.1 Refrigeration Cycle System In order to diagnose malfunctions, make sure that there are no electrical problems befor

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44 16.1.1 Relationship between the condition of the air conditioner and pressure and electric current  Carry out the measurements of pressure, ele

Strany 40 - 14.2.6.6 Deice Operation

45 16.2 Breakdown Self Diagnosis Function 16.2.1 Self Diagnosis Function (Three Digits Alphanumeric Code)  Once error occurred during operation, t

Strany 41 - 15. Servicing Mode

46 16.3 Error Code Table

Strany 42 - 15.2 Remote Control Button

47 Note: “○” – Frequency measured and fan speed fixed The memory data of error code is erased when the power supply is cut off, or press the Auto Sw

Strany 43 - 16. Troubleshooting Guide

48 16.4 Self-diagnosis Method 16.4.1 H11 (Indoor/Outdoor Abnormal Communication) Malfunction Decision Conditions  During startup and operation of c

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49 16.4.2 H12 (Indoor/Outdoor Capacity Rank Mismatched) Malfunction Decision Conditions  During startup, error code appears when different types of

Strany 45 - 16.2.2 To Make a Diagnosis

5 2. Specification Indoor CS-E9NKUAW CS-E12NKUAW Model Outdoor CU-E9NKUA CU-E12NKUA Performance Test Condition ARI ARI Phase, Hz Single, 60 Sing

Strany 46 - 16.3 Error Code Table

50 16.4.3 H14 (Indoor Intake Air Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heati

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51 16.4.4 H15 (Compressor Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heating, the

Strany 48 - 16.4 Self-diagnosis Method

52 16.4.5 H16 (Outdoor Current Transformer Open Circuit) Malfunction Decision Conditions  A current transformer (CT) is detected by checking the co

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53 16.4.6 H19 (Indoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions  The rotation speed detected by the Hall IC during fan

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54 16.4.7 H23 (Indoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heating, th

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55 16.4.8 H27 (Outdoor Air Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heating, th

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56 16.4.9 H28 (Outdoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heating,

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57 16.4.10 H30 (Compressor Discharge Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and h

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58 16.4.11 H32 (Outdoor Heat Exchanger Temperature Sensor 2 Abnormality) Malfunction Decision Conditions  During startup and operation of cooling a

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59 16.4.12 H33 (Unspecified Voltage between Indoor and Outdoor) Malfunction Decision Conditions  The supply power is detected for its requirement b

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6 Type Propeller Propeller Material PP PP Motor Type DC (8 poles) DC (8 poles) Input Power W - - Output Power W 40 40 Outdoor Fan Spee

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60 16.4.13 H36 (Outdoor Gas Pipe Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and heating, the temp

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61 16.4.14 H37 (Outdoor Liquid Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions  During startup and operation of cooling and he

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62 16.4.15 H97 (Outdoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions  The rotation speed detected by the Hall IC during f

Strany 60

63 16.4.16 H98 (Indoor High Pressure Protection) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Condit

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64 16.4.17 H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry) Malfunction Decision Conditions  Freeze prevention control takes place

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65 16.4.18 F11 (Indoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions  When cooling operation, when indoor pipe temperature

Strany 63

66 16.4.19 F17 (Indoor Standby Units Freezing Abnormality) Malfunction Decision Conditions  When the different between indoor intake air temperatur

Strany 64

67 16.4.20 F90 (Power Factor Correction Protection) Malfunction Decision Conditions  During startup and operation of cooling and heating, when Powe

Strany 65

68 16.4.21 F91 (Refrigeration Cycle Abnormality) Malfunction Decision Conditions  During cooling, compressor frequency = Fcmax.  During cooling

Strany 66

69 16.4.22 F93 (Compressor Rotation Failure) Malfunction Decision Conditions A compressor rotation failure is detected by checking the compressor r

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7 DRY BULB WET BULB DRY BULB WET BULB Maximum 89.6 73.4 89.6 73.4 Indoor Operation Range (Cooling) Minimum 60.8 51.8 60.8 51.8 Maximum 109.4 78.8

Strany 68

70 16.4.23 F95 (Cooling High Pressure Abnormality) Malfunction Decision Conditions During operation of cooling, when outdoor unit heat exchanger hi

Strany 69

71 16.4.24 F96 (IPM Overheating) Malfunction Decision Conditions During operating of cooling and heating, when IPM temperature data (212°F) is dete

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72 16.4.25 F97 (Compressor Overheating) Malfunction Decision Conditions During operation of cooling and heating, when compressor tank temperature d

Strany 71

73 16.4.26 F98 (Input Over Current Detection) Malfunction Decision Conditions During cooling and heating operation, when an input over-current (16.

Strany 72

74 16.4.27 F99 (Output Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an output over-current

Strany 73

75 WARNING 17. Disassembly and Assembly Instructions High Voltage is generated in the electrical parts area by the capacitor. Ensure that the capa

Strany 74 - Abnormal resistance 0 or ∞

76 17.1.1.2 To remove discharge grille

Strany 75 - Removal Procedures

77 17.1.1.3 To remove control board 17.1.1.4 To remove cross flow fan and indoor fan motor

Strany 77

79 18. Technical Data 18.1 Operation Characteristics 18.1.1 CS-E9NK CU-E9NK  Cooling Characteristic o Room temperature: 81°F (DBT), 66°F (WBT) o

Strany 78

8 3. Features  Inverter Technology o Wider output power range o Energy saving o Quick Cooling o More precise temperature control  Environment

Strany 79 - 18. Technical Data

80  Piping Length Characteristic Cooling o Room temperature: 81°F (DBT), 66°F (WBT) o Operation condition: High fan speed o Outdoor temperature

Strany 80

81  Heating Characteristic o Room temperature: 68°F (DBT) o Operation condition: High fan speed o Piping length: 24.6ft o Compressor Frequency

Strany 81

82  Piping Length Characteristic Heating o Room temperature: 68°F (DBT) o Operation condition: High fan speed o Outdoor temperature: 47°F (DBT

Strany 82

83 18.1.2 CS-E12NK CU-E12NK  Cooling Characteristic o Room temperature: 81°F (DBT), 66°F (WBT) o Operation condition: High fan speed o Piping l

Strany 83 - 18.1.2 CS-E12NK CU-E12NK

84  Piping Length Characteristic Cooling o Room temperature: 81°F (DBT), 66°F (WBT) o Operation condition: High fan speed o Outdoor temperature

Strany 84

85  Heating Characteristic o Room temperature: 68°F (DBT) o Operation condition: High fan speed o Piping length: 24.6ft o Compressor Frequency

Strany 85

86  Piping Length Characteristic Heating o Room temperature: 68°F (DBT) o Operation condition: High fan speed o Outdoor temperature: 47°F (DBT

Strany 86

87 19. Exploded View and Replacement Parts List 19.1 Indoor Unit Note The above exploded view is for the purpose of parts disassembly and replaceme

Strany 87 - 19.1 Indoor Unit

88 REF. NO. PART NAME & DESCRIPTION QTY. CS-E9NKUAW CS-E12NKUAW REMARK 1 CHASSIS COMPLETE 1 CWD50C1633 ← 2 FAN MOTOR 1 L6CBYYYL0055 ←

Strany 88

89 19.2 Outdoor Unit Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as s

Strany 89 - 19.2 Outdoor Unit

9 4. Location of Controls and Components 4.1 Indoor Unit 4.2 Outdoor Unit 4.3 Remote Control

Strany 90

90 REF. NO. PART NAME & DESCRIPTION QTY. CU-E9NKUA CU-E12NKUA REMARK 1 CHASSIS ASSY 1 CWD50K2081A ← 2 FAN MOTOR BRACKET 1 CWD541089 ←

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